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Warranty, Returns, and Exchanges: 
CFES will accept returns/exchanges if received within 30 days of purchase, accompanied by a Return Authorization Number (RA#) or RMA, and in new undamaged re-saleable condition along with the original packaging.  Customer order errors will incur a 15% re-stocking fee and/or administrative fees and the return freight is the customer’s responsibility. Please phone 250-494-5355, or 1-877-494-5355 to receive an RA# or RMA.  

Do not return the item until an RA#  or RMA has been issued. The issuance of an RA# or RMA does not guarantee that merchandise will be accepted by CFES as all merchandise will be inspected and must be returned unused and in resalable condition. 

Shipping damages must be reported directly to the courier within 24 hours of receiving the delivery. Return shipping fees must be covered by the customer.  
CFES does not warranty any products.  

Please note the following exceptions: * 
All bathing suit sales are final. * All first aid sales are final, unless damaged during shipping. * All  books, videos, charts and DVD sales are final.  * Discounted samples, clear out, promotional, embroidered or decorated items are not returnable.  *A 15% restocking and/or administrative fees may be charged on certain items.  * Shipping and handling fees are non-refundable.

For more information please contact us via email:, or mail: Canadian Fitness Education Services Ltd., Box 138, Summerland, BC V0H1Z0, phone toll free 1 877-494-5355 or fax to 250-494-9355.
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