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Warranty, Returns, and Exchanges: 
CFES will accept returns/exchanges if received within 30 days of purchase, accompanied by a Return Authorization Number (RA#), and in new condition along with the original packaging.  Please phone 250-494-5355, or 1-877-494-5355 to receive an RA# and a Return Merchandise Form.  To ensure prompt turn-around time, please fill out the complete Return Merchandise Form, scan and submit to, or mail to: Box 138, 13006 Bristow Rd, Summerland, BC V0H1Z0, or fax to 250-494-9355. Do not return the item until an RA# has been issued. The issuance of an RA# does not guarantee that merchandise will be accepted by CFES as all merchandise will be inspected and must be returned unused and in resalable condition.  Shipping damages must be reported directly to the courier within 24hrs of receiving the delivery. Return postage must be covered by the customer.  CFES does not warranty any products but will provide a credit or replacement for any defective products upon its return.  

Please note the following exceptions: * 
All bathing suit sales are final. * All first aid sales are final, unless damaged during shipping. * All  books, videos, charts and DVD sales are final. * Custom designed furniture that we altered or personally made according to a client’s designs is not returnable. * Discounted samples, clear out, promotional, embroidered or decorated items are not returnable.  *A 15% restocking fee may be charged on certain items.  * Shipping and handling fees are non-refundable.
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